Privacy Policy

1. Updates to This Policy

We may update this policy at any time. We’ll post changes here with a new date at the top. Please check back frequently to stay informed.

2. What Data We Collect

• Personal information: Name, email address, password, billing details (via secure third-party processors).
• Account and profile information: Course enrollments, skill levels, progress tracking.
• Usage data: Pages visited, clicks, quizzes taken, videos viewed.
• Communications: Messages you send to us or public posts in forums.

3. Why We Collect It

• Provide you with courses, downloadable resources, quick lessons, and community features.
• Process payments and manage subscriptions.
• Send updates, tips, support, and relevant promotions (with your permission).
• Understand user engagement and improve our platform.
• Personalize your experience based on your progress and preferences.

4. How We Protect Your Information

We take data security seriously. Your information is stored securely, with encryption and trusted third-party tools. While we strive to protect your data, no method is 100% secure online.

5. Your Data Sharing Preferences

• We do not sell or rent your personal information.
• We share data only with trusted service partners (e.g., payment processors, email hosts, analytics tools, customer support platforms) under strict confidentiality terms.

6. When We Must Disclose

• Comply with legal obligations or court orders.
• Enforce our Terms of Service.
• Protect your rights, our property, or public safety.
• Prevent fraud, spam, or malicious activity.

7. Public Posts & Forums

Any content you post publicly (e.g., community boards, comments) can be seen by others and may be indexed by search engines. Please avoid sharing personal or sensitive information.

8. How Long We Keep Your Data

We retain your data only as long as necessary for its intended purpose or as required by law. If your subscription ends, some information may remain for accounting, legal, or support reasons.

9. Third‑Party Links & Analytics

Our site may link to external websites or use third-party analytics (e.g., Google Analytics). We are not responsible for their privacy practices. Please review their policies separately.

10. Your Rights & Choices

Depending on your location, you may be able to:

• Access or request a copy of your data.
• Correct or update inaccuracies.
• Delete certain information.
• Restrict processing for direct marketing or profiling.
• Withdraw consent, opt-out of marketing, or request data transfer.
• Unsubscribe from promotional emails via provided links.

Please contact us at contact@kingsleykhordpiano.com to exercise any of these rights. We will respond according to applicable laws.

11. Legitimate Bases for Processing

• Your consent (e.g., subscribing to newsletters).
• Performance of our services (e.g., course delivery, billing).
• Legitimate interests (e.g., platform security, service improvements).
• Compliance with legal obligations.

12. Changes to the Policy

We may update this policy to reflect legal or service changes. Substantial revisions will be highlighted, and your continued use indicates acceptance of those updates.

13. Contact Us

For questions, requests, or concerns about this policy, please reach out:

Email: contact@kingsleykhordpiano.com